As a gesture of goodwill, you may exchange/return Stocked Products (excluding Non-returnable Goods) within 2 working days of delivery, provided they remain unopened and are returned in their original packaging and condition. Furniture Products and Non-stock Products (Special Order / Customized Item) are not eligible for exchange or return. For health and safety reasons, we also cannot accept exchange or return of food and drink products unless they are found to be defective.